1. Mandatory Attendance

To receive a certificate of attendance for a training course, trainees must attend at least 75% of the total training hours.

2. Online and In-Person Attendance

Participation through the online platform is considered regular attendance and is treated in the same way as in-person attendance with regard to attendance requirements and discipline.

3. Blended Online Training

For training programmes lasting more than one month, synchronous attendance must account for at least 25% of the total training hours.

4. Punctuality

Trainees must join the course 15 minutes before it begins and ensure in advance that their internet connection, audio, and training devices are ready.

5. Microphone Use

The microphone must remain muted during the training course and may only be unmuted when participation is necessary or when the trainer grants permission to speak.

6. Camera Use

Using the camera is optional for trainees. The Center is not responsible for any damage or issue that may result from turning on the camera during the training course.

7. Reviewing Training Materials

Trainees must review the available files and training materials before the course begins through the registration website or the approved training platform.

8. Use of Technology

The Center is not responsible for errors or problems resulting from a trainee’s misuse of devices, the platform, or technical tools while attending a training course online.

9. Conduct During Training

Trainees must maintain professional conduct and contribute to an appropriate training environment.

Any action that harms other trainees, negatively affects the course, or violates their privacy is prohibited.

10. Platform Rights and Training Materials

Recording, publishing, or sharing course content, notes, or training materials with individuals who are not enrolled in the programme is prohibited.

If this policy is violated, the Center has the right to take appropriate action and refer the matter to the relevant authorities when necessary.

11. Personal Information

Trainees must provide accurate and complete personal information during registration.

Trainees are responsible for the accuracy of the information they provide. Errors or missing information may result in a certificate not being issued. Personal information cannot be amended after the training course has ended.

12. Refunds

Trainees are not entitled to a refund after the training course has started.

Refund requests may be submitted before the course begins, in accordance with the Center’s approved policies and procedures.

13. Absence

If a trainee is absent from a training course, they forfeit the right to a refund, except where the absence is due to an officially documented reason.

The Center reserves the right to review the reason provided and accept or reject it in accordance with the circumstances and approved policies.